sambungan:
When will the new price for Sports Package be effective?The new price will take effect from your next bill statement that is in the month of August.
Can I cancel my Sports Package and do I have to pay a penalty for the cancellation? How much is the penalty?Between
23rd July and 15th September 2009, all customers of the Astro Sports Package can change the combination of their Astro packages without incurring any charges for switching fee. The grace period is applicable only to customers with the Sports Package in their package mix.
Changes to your Astro package can be made via our website at
www.astro.com.my. You can also send us a fax at 03 - 9543 7333, email us at
package@astro.com.my or call us at 1-300 82 3838.
With the increase in Sports Package, what would be the cost of the different packages?It will depend on the combination of packages. For example, if you are currently on the Basic package + 1 Mini Package + Sports at RM54.95 per month, your new price will be RM66.95 per month. Kindly refer to this
Rate Card for a comprehensive list of the package combinations and their respective charges.
If I keep my Sports Package but downgrade/upgrade my other packages, will I have to pay a penalty? How much do I have to pay for penalty?No switching fee will incur if you change your package between 23rd July and 15th September 2009. The grace period is applicable only to customers with the Sports Package in their package mix.
Is there going to be a price increase for other packages too?This price increase only applies to customers who subscribes to the Astro Sports package. While Astro will continue to practise rigorous cost discipline,
rising content costs mean that price revisions are unavoidable. ni maksudnya in future, diorg leh suke2 hati le nk naikkan fee mana2 lagi package!
